By Dr. David Edward Marcinko MBA CMP
***
***
(AP) — A federal lawsuit alleges that health insurance giant CIGNA used a computer algorithm to automatically reject hundreds of thousands of patient claims without examining them individually as required by California law.
RELATED: https://medicalexecutivepost.com/2022/09/18/ama-joins-class-action-suit-against-cigna/
***
The class-action lawsuit, just filed in federal court in Sacramento, says CIGNA Corp. and CIGNA Health and Life Insurance Co. rejected more than 300,000 payment claims in just two months last year.
RELATED: https://medicalexecutivepost.com/2022/07/21/my-conversation-with-an-anonymous-cigna-representative/
The company used an algorithm called PXDX, shorthand for ”procedure-to-diagnosis,” to identify whether claims met certain requirements, spending an average of just 1.2 seconds on each review, according to the lawsuit.
CITE: https://www.r2library.com/Resource
Huge batches of claims were then sent on to doctors who signed off on the denials, the lawsuit said.
***
PODCAST: https://medicalexecutivepost.com/2023/07/01/podcast-the-cigna-group-ceo/
***
COMMENTS APPRECIATED
Thank You
***
Filed under: "Doctors Only", Ethics, Experts Invited, Health Economics, Health Insurance, Industry Indignation Index, Information Technology, Touring with Marcinko | Tagged: Cigna, CIGNA Health, Daivd Marcinko, PXDX | Leave a comment »