New Medical Informed Consent Dilemma

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Emerging Problems

By Dr. David Edward Marcinko; MBA, CMP™


According to the Dictionary of Health Insurance and Managed Care, informed consent is the oral and written communication process between a patient and physician that results in the agreement to undergo a particular procedure, surgical intervention or medical treatment.

Unfortunately, a lack of standardization surrounding this process represents a major risk for patients and surgeons, and may lead to inaccurate patient expectations, lost or incomplete consent forms, missing encounter documentation and delays in critical surgeries and procedures.

History: Render S. Davis of Emory University [2008 recipient of the Health Care Ethics Consortium’s Heroes in Healthcare Ethics Award] writes for us in the Business of Medical Practice that the concept of informed consent is rooted in medical ethics and codified as a legal principle. It is based on the assertion that a competent person has the right to determine what is done to him or her [self-regulated autonomy].

Rationale: The American Medical Association recommends that its members disclose and discuss the following with their patients:  

  • The patient’s diagnosis, if known,
  • The nature and purpose of a proposed treatment or procedure,
  • The risks and benefits of a proposed treatment or procedure,
  • Alternatives (regardless of cost or health insurance coverage),
  • The risks and benefits of the alternative treatments and,
  • The risks and benefits of not the procedure.

The requirements for informed consent are spelled out in statutes and case law in all 50 states. It is a necessary protocol for all hospitals, medical clinics, podiatry practices and ASCs.

Inadequacy of Traditional Consent Forms-to-Date

The typical informed consent process, particularly one that relies solely on traditional generic consent forms, is often inadequate, incomplete or offers the potential for not fully explaining and documenting a particular procedure to a given patient. 

Traditional consent forms are subject to errors and omissions, such as missing signatures (patient, provider or witness), missing procedure(s), and missing dates that place the validity of consent at risk. Lost or misplaced forms may result in delayed or postponed procedures often at the expensive of costly operating room time. Moreover, far too many forms are generic in nature and wholly unsuited for a specific patient or increasingly sophisticated medical procedure.

Patient Safety Background

According to the Institute of Medicine’s [IOM] repot, To Err is Human, more than 1 million injuries and nearly 100,000 deaths occur annually in the United States due to mistakes in medical care. Wrong patient, wrong-side, wrong-procedure and wrong-toe surgery are particularly egregious. In fact, these are among several other “never-events” that Medicare, and an increasing number of private insurance companies are refusing to reimburse.

Based on the need to make healthcare safer, the Agency for Healthcare Research and Quality (AHRQ) undertook a study to identify patient safety issues and develop recommendations for “best practices”.

AHRQ Evidence Report

The AHRQ report identified the challenge of addressing shortcomings such as missed, incomplete or not fully comprehended informed consent, as a significant patient safety opportunity for improvement.

The authors of the AHRQ report hypothesized that better informed patients “are less likely to experience errors by acting as another layer of protection.” And, the AHRQ study ranked a more interactive informed consent process among the top 11 practices supporting more widespread implementation.

General Accounting Office report found that malpractice insurance premiums were relatively flat for most of the 1990’s, but projections began to increase dramatically to 2010.

Results of Improper Informed Consent

Failure to obtain adequate informed consent, depending on state law, may place surgeons, resident, fellows, ambulatory and office surgery centers, medical clinics and hospitals at risk for litigation ranging from medical negligence to assault and battery.

Proceedings Involving Informed Consent

Informed consent is often a factor in medical malpractice litigation. Some attorneys note that physicians are liable, and that plaintiffs may be able to recover damages, in cases involving improper informed consent, even if the procedure is successful. Inadequate informed consent is often cited as a secondary cause in malpractice complaints and anecdotal evidence suggests this strategy may be especially pursued in podiatric malpractices cases.

Avoiding Litigation

The AMA advises its membership of the following regarding informed consent:  

“To protect yourself in litigation, in addition to carrying adequate liability insurance, it is important that the communications process itself be documented. Good documentation can serve as evidence in a court of the law that the process indeed took place. A timely and thorough documentation in the patient’s chart by the physician providing the treatment and/or performing the procedure can be a strong piece of evidence that the physician engaged the patient in an appropriate discussion.”

Impact of Comprehensive Informed Consent Forms

Another study found that providing informed consent information to patients in written form increased comprehension of the procedure. It was also hypothesized that: 

  • Better informed patients are more compliant with medical advice and recover faster.
  • Informed consent discussions strengthen physician-patient relationships and increase patients’ confidence in their doctor.
  • Well informed patients are more engaged in their own care, and are thus less likely to experience surgical errors than more passive, or less informed patients. 

Medical Ethics

The ethical foundation of informed consent is based on the creation of an environment that supports respect for patients and protects their right to autonomous, informed participation in all collaborative Healthcare 2.0 decisions. 


Thus, the essence of the informed consent problems of modern medicine today!


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Product Details  Product Details

6 Responses

  1. About

    Dialog Medical features an industry-leading application that enhances the education, discussion and documentation associated with the informed consent process for physicians, ambulatory surgery centers and hospitals.

    Its iMedConsent™ application is trusted by more than 15,000 physicians. This novel solution is integral to healthcare organizations’ efforts to standardize communication across the enterprise, manage risk, comply with regulatory requirements and better document informed consent encounters.

    Ann Miller, RN, MHA

    Liked by 1 person

  2. About

    e-Podiatry Consent Forms™ is an innovative new suite of software programs from the Institute of Medical Business Advisors [iMBA, Inc]. Their products solve your informed consent problems and enhance the education, discussion and documentation of the informed consent process for all podiatrists performing foot, ankle and leg reconstructive surgical procedures.

    The Problem

    All podiatrists are being pressured by the Centers for Medicare and Medicaid Services [CMS], the Joint Commission on Accreditation of Healthcare Organizations [JCAHO], liability carriers and private insurance payers to make their consent process more patient-friendly, informed and easily understood. And, the pressure to standardize and comply is great.

    The Solution

    One answer to this modern risk-management problem may be e-Podiatry Consent Forms™ The company licenses two core surgical products, with related concepts in development:

    1. Forefoot, Mid-Foot and Simple Rear-Foot Version
    2. Complex Rear-Foot, Ankle and Lower Leg Version

    Each e-Podiatry Consent Forms™ CD-ROM is increasingly trusted as the simple solution to standardize communications across the entire office-enterprise; from managing-risk, informing-patients and complying with modern regulatory requirements through enhanced patient-centric informed consent encounters.

    Thus, by improving the consistency, details, documentation and effectiveness of the informed consent process, e-Podiatry Consent Forms™ equips all podiatric surgeons with the tools needed to augment quality standards, reduce litigation potential and improve patient outcomes and safety.

    Hope Hetico; RN, MHA, CMP
    Chief Operating Officer

    Liked by 1 person

  3. A Surgeon’s Pact with the Patient

    More on medical ethics!


    Liked by 1 person

  4. Wrong Site Surgery Continues

    Hope and Tom,

    Patients undergoing surgery still risk falling victim to stunning medical mistakes, ranging from an operation on the wrong surgical site to undergoing surgery intended for another patient, a new study finds.

    To try to curb the rate of surgical errors, the Joint Commission in 2004 introduced a universal protocol and checklists for all hospitals, ambulatory care facilities and office-based surgical facilities to follow.

    However, even though these steps have largely been adopted, errors continue to happen, the researchers reported.


    Liked by 1 person

  5. Teamwork Training Tied to Lower OR Mortality Rates

    Stewart, did you know that training operating room staff in teamwork, communication, and safety strategies is associated with lower rates of surgical mortality?

    In fact, that was the conclusion of a new study published in the Journal of the American Medical Association [JAMA] that assessed rates of surgical deaths following hospitals’ implementation of a training program modeled after practices from the aviation industry.

    For the study, researchers analyzed patient data from 108 Veterans Health Administration [VA] hospitals. And, in 2006, following a successful pilot project, the VHA implemented a national team-training program for operating room personnel in all of its hospitals. The program included a two-month planning and preparation period, a day-long educational conference, and one year of quarterly follow-up interviews. Risk-adjusted mortality rates fell 18% in facilities that had received the training, compared with a 7% drop in non-trained facilities.

    Let’s hope the private sector follows suit.

    Source: Maureen McKinney, Modern Healthcare [10/20/10]

    Liked by 1 person

  6. When a Patient’s Death is Broadcast Without Permission

    The ABC television show “NY Med” filmed Mark Chanko’s final moments without the approval of his family. Even though his face was blurred, his wife recognized him. “I saw my husband die before my eyes.”

    So, is this the ultimate lack of informed consent?


    Liked by 1 person

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