Reducing Emergency Department Workloads and Expenses
[By Staff Writers]
As most Medical Executive-Post readers know, hospitals are under more intense pressure than ever to avoid bad-debt expenses and reduce write-offs. For example, according to one study, total emergency room visits, classified as non-urgent conditions increased from 10 percent 1997 to 14 percent in 2006, according to research by the Center on Studying Health System Change [CSHSC].
Collection Strategies
One collection strategy is to pro-actively ask for payment up-front, or vigorously pursue claims after the bill has been incurred; using either in-house or outsourced collection agencies. Another novel idea is to auction-off patient ARs, as previously mentioned here:
Link: https://healthcarefinancials.wordpress.com/2008/06/09/hospitals-auction-debt/
It’s Called Triage
But, yet another “new-wave” method for Emergency Departments [EDs] is to determine [remember the concept of triage] that patient’s who don’t need costly care, don’t receive it. That’s why, in part, a growing number of hospitals are working to redirect non-urgent care patients away from costly ED care and over to outpatient clinics.
This concept is a derivative of the “onsite / remote step-down units” proposed by our managing-editor Hope Rachel Hetico; RN, MHA, CMP™ several years ago.
Clinical Care Strategies
To address such issues, hospitals are adopting these and other strategies targeting non-urgent patients coming to the ED.
For example, according to FierceHealthFinance, some have shifted nurse practitioners to screen patients, and to set appointments with outpatient caregivers, and primary care doctors for those who need it.
When patients with non-urgent issues return repeatedly, such nurses can help the ED create care plans that set the patient up with medical homes.
In some cases this can change ED patient inflow dramatically; one Miami ED for example, referred an average of 50 patients a day to clinics over 18 months, according to the report.
Assessment
Of course, we are long-time proponents of the nurse practitioner, and DNP, models.
Stemming the Primary Care Exodus with DNPs.
Link:https://healthcarefinancials.wordpress.com/2008/05/29/stemming-the-primary-care-exodus/
Conclusion
Your thoughts and comments on this ME-P are appreciated. Feel free to review our top-left column, and top-right sidebar materials, links, URLs and related websites, too. Then, subscribe to the ME-P. It is fast, free and secure.
Link: http://feeds.feedburner.com/HealthcareFinancialsthePostForcxos
Speaker: If you need a moderator or speaker for an upcoming event, Dr. David E. Marcinko; MBA – Publisher-in-Chief of the Medical Executive-Post – is available for seminar or speaking engagements. Contact: MarcinkoAdvisors@msn.com
OUR OTHER PRINT BOOKS AND RELATED INFORMATION SOURCES:
DICTIONARIES: http://www.springerpub.com/Search/marcinko
PHYSICIANS: www.MedicalBusinessAdvisors.com
PRACTICES: www.BusinessofMedicalPractice.com
HOSPITALS: http://www.crcpress.com/product/isbn/9781466558731
CLINICS: http://www.crcpress.com/product/isbn/9781439879900
BLOG: www.MedicalExecutivePost.com
FINANCE: Financial Planning for Physicians and Advisors
INSURANCE: Risk Management and Insurance Strategies for Physicians and Advisors
Filed under: Health Economics, Managed Care, Practice Management, Quality Initiatives | 7 Comments »





























