PODCAST: Intentional Medical Practice Marketing


Intentional and Not Reactive Medical Marketing

In this episode we talk about what it means to be intentional with your marketing.


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One Response

  1. Adults Want Shorter Health Plan Call-Center Hold Times

    Survey respondents were asked “what members felt would increase their health plan engagement,” involving call-center experiences. 3,000 respondents were adults, 26 and older enrolled in Employer-Sponsored health insurance (37%), Individual (14%), Medicare (33%), Medicaid (13%), and Military-Sponsored health insurance (4%). According to the results:

    • Shorter hold times: 71%
    • Service representatives with my info: 65%
    • Personalized recommendations: 63%

    Source: Zipari via Businesswire, September 8, 2021


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