Our Healthcare Referral System is Broken

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About the Management Process

[By Staff Reporters]

Our healthcare referral system is broken, according to Referral MD. The firm reviews some of the key factors that contribute to this system.

The Paper Trail

The following infographic highlights a key pain point in the healthcare referral system management process that despite healthcare providers adopting an EMR system, they are still utilizing paper.

A large percentage of processes in healthcare involve documents and forms that must be scanned and stored outside their existing EMR system such as records from referring physicians, patient consent forms, patient instructions, insurance authorization, etc.


With so much paper still floating around, opportunities for HIPAA violations increase with as high as 86% of mistakes made in the healthcare industry stem from administrative activities.


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