PHYSICIANS: Beware “Zombie” Debt and “Phantom” Debt Collectors

By Staff Reporters

SPONSOR: http://www.MarcinkoAssociates.com

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According to Wikipedia, Phantom debt or zombie debt is a debt that is old, defaulted, or not owed and is somehow still being pursued for collection to be paid by the presumed debtor. It generally refers to debt that is more than 3 years old, is long forgotten about or belonged to someone else – like someone with the same name or a deceased parent. The amount owed can grow to hundreds or thousands of dollars more than what was originally owed.

BROKE DOCTORS: https://medicalexecutivepost.com/2025/08/02/doctors-going-broke-and-living-paycheck-to-paycheck/

An example of this is from George Miller. George missed an 11 cent Verizon bill and seven years later it had grown to $4,000.00.

Sometimes it was never owed, was owed by a deceased parent, or that was previously owed by the presumed debtor, but was previously paid in full, settled, discharged via bankruptcy or a dismissed court case, is beyond the statute of limitations, or is otherwise not legally collectible, but that a collection agency or other similar service is aggressively attempting to collect, often fraudulently.

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While the concept of phantom debt is quite old, it has gotten a lot of attention since the 1990s.

Very often, collectors of phantom debt use intimidating, abusive, or otherwise illegal tactics in an attempt to collect phantom debt that include frequent phone calls, calls to the victim’s place of employment, or threats of scary consequences against the victim that sometimes include arrest and/or criminal prosecution. In the USA, such tactics violate the Fair Debt Collection Practices Act [FDCPA]

The source of phantom debt may be from collectors who buy the debt from other collectors for pennies on the dollar, some of which take action that is not legal in order to collect that debt. Unlawful techniques used include suing or threatening to sue, re-aging the debt on the victim’s credit report to circumvent limits on reporting, or falsely promising to remove a negative credit report entry in exchange for a partial payment.

PSYCHOLOGY MONEY: https://medicalexecutivepost.com/2025/04/08/psychology-a-money-relationship-questionnaire-for-doctors/

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About the Hospital Debt Justice Project

Aggressive Debt Collectors Take to the Web

By Staff Reportersradar2

Thousands of patients face crippling debt to hospitals and healthcare systems across the country; even though they may have qualified for free care.

www.HealthcareFinancials.com

Yale-New Haven Health System

Now, the Yale-New Haven Health System, Yale-New Haven Hospital and Bridgeport Hospitals are pursuing aggressive debt-collection practices—including liens, wage garnishments and foreclosures—even though they have millions of dollars set aside for free care for patients who can’t pay. Others have colossal endowments as well, and often pay their CEOs handsomely.

Assessment

But, according to their website, the Hospital Debt Justice Project is only fighting for fair treatment and accountability from our community hospitals.

Link: http://www.hospitaldebtjustice.org

Industry Indignation Index: 85

Conclusion

Your thoughts and comments on this Medical Executive-Post are appreciated. Isn’t it a charity hospital standard that not-for-profits typically charge the poor and indigent up to four times the UCR of insured patients? Your experiences are welcomed. 

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SearchAmerica Medical Debt Collectors

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A Financial Clearing-House for the Health Industry

[By Staff Reporters]

SearchAmerica is a provider of healthcare solutions and personalized services to optimize the medical care revenue cycle. First incorporated in 1994, and privately held in Maple Grove MN, it has maintained an exclusive healthcare focus since 2001

A Payment Financial Clearinghouse

According to its website, www.SearchAmerica.com is a leading pioneer in financially clearing patients through address verification, prediction of payment and automated screening for charity, Medicaid and other government programs with Software-as-a-Service (SaaS) solutions and personalized services.

Trusted by 1,000 Hospitals?

Furthermore, the company says that it provides a complete range of real-time, integrated solutions and services that have helped more than 1,000 hospitals improve their revenue cycles. SearchAmerica‘s quality and accuracy is described as best-in-class and healthcare providers benefit from smarter data which produces a healthier bottom line.

Services Provided:

SearchAmerica accesses all three credit bureaus and other leading data sources, to help it improve financial clearing through:

  • Bad debt reclassification
  • Prediction of payment
  • Customized reporting – forecasting (including IRS Form 990 Schedule H)
  • Automated charity and Medicaid screening/enrollment
  • Accurate, complete patient demographics, and
  • Workflow application.

Assessment

To ensure that every SearchAmerica industry customer achieves its short and long term goals of improved financial clearing, the company employs experienced revenue cycle strategists, technologists, and other support professionals. These individuals work alongside every customer from implementation to rollout to continued long-term success.

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More:  And now, for a less flattering look from the patient perspective; please see BusinessWeek, December 1, 2008, page 081.

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