Seeking Optimal FTE-to-Doctor Ratios
The full-time-equivalent (FTE) – to doctor (provider) – ratio of a medical practice is often more useful to know than the total amount of staff salary expense, according to industry experts like Dr. Jon Hultman MBA, of Los Angeles, CA.
Why? Because comparable salaries have a wide geographic variance; and it is just more expensive to practice in New York City, than it is in Phenix City, Alabama.
Introduction
Payroll (human resources) typically is the largest singe expense and cost-driver of most medical practices. So, an optimal staffing ratio must be determined for every practice, considering quality, productivity and patient satisfaction at the lowest possible cost.
Reducing the FTE ratio, and hence overhead salary expenses, is desirable only when it does not lower productivity, quality or patient satisfaction.
Most FTE ratios are significantly high, with no corresponding benefit to the typical medical practice (if there even is such an entity).
Moreover, this FTE excess establishes an environment for which “idle-time” for any given point is about 30%. And, corresponding redundant or unnecessary “task-time” is about 25%.
In fact, it is often a management truism that smaller FTE ratios may be consistent with higher levels of productivity. On the other hand, lower FTE ratios may actually be consistent with lower levels of productivity, lower medical care quality and higher costs; all other things being equal.
The NAHC Review
The National Association of Healthcare Consultants (NAHC), Statistical Report 2000, is summarized below and was considered reliable at the time because the numbers were reported by accountants, not doctors. More current information is now available.
Nevertheless, these benchmarks may serve as a cogent starting-point for HR budget analysis and FTE evaluation:
Specialty FTE Ratio
- Ophthalmology 5.19
- OB/GYN 4.35
- Dermatology 4.30
- Otolaryngology 4.22
- Hematology 4.19
- Oncology 4.19
- Family Practice 4.18
- Orthopedic Surgery 4.12
- Pediatrics 3.79
- Gastroenterology 3.75
- Internal Medicine 3.51
- Dentistry 3.00
- Urology 2.94
- Podiatry 2.94
- Neurology 2.70
- General Surgery 2.50
Assessment
Now, consider the specialty FTE-to-physician ratios listed above – index them over time for your medical specialty – and consider that famed investor Warren Buffett once said,
“There is a right size of staff for any business operation. For every dollar of sales (professional service income), there is an appropriate level of expense.”
And so, how does your medical practice, clinic or healthcare organization stack-up to current NAHC benchmarks and their resulting HR budgets?
Conclusion
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