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Predictable Reaction – Unknown Results
By Darrell K. Pruitt; DDS
I posted this on the PennWell forum, and notified Lisa A. Algeo, editor of Advance for Health Information Professionals website, that I intend to adjust her reputation.
A few weeks ago, on December 15, when I posted “Itching to Start Something in HIM’s neighborhood,” I think we all suspected that my Advance website project would not end well for Advance.
http://community.pennwelldentalgroup.com/forum/topics/itching-to-start-something-in
This is how I closed the initial comment of the doomed conversation: “If I get any action, I’ll post it here on this thread. If there are no responses from the stakeholders, we’ll have some fun with the website itself.”
Time to Have Fun
You knew it would happen. I consider it my civic duty to make an example of the Advance website and its archaic, slow-moving editorial policies. I intend to make it clear to impressionable good ol’ boys that these days, customers should never be taken for granted. Any one of us can reach out and grab you. And now, the time has come to publicly adjust the reputation of an editor to show you how it is done.
Advance for Health Information Professionals
It looks like the information management specialists at the Advance for Health Information Professionals website cannot manage this provider’s information. That is regrettable, but it is as predictable as human nature in the absence of competition. The leaders of the Advance website, which caters to healthcare IT vendors, forgot that providers like me are the market. That is a predictable poor business habit that reliably develops when there is lack of accountability in the marketplace. It was this mentality produced the 1975 East-German Trabant automobile – the worst car ever. Four years later, similar market protectionism in the US spawned the 1979 Ford Pinto – the second worst car ever. Now we have eMRs that are so poor that they require Medicare kick-backs to entice doctors to even try them.
History to Decide
In a few years, history could easily show that value and safety in healthcare didn’t matter as much to the Obama administration as preserving American jobs in the healthcare IT industry. That would be a harmful and avoidable waste. As far as I can tell, it is up to me to stop healthcare IT before it gets to dentistry, any way I can. If it becomes entertainment, so be it. Up until today, I had been graciously allowed to post occasional comments following the inviting Advance article “Help Write the History of HIM (Health Information Management).” (no byline)
http://community.pennwelldentalgroup.com/forum/topics/will-pawlenty-drive-dentistry
Medical Executive-Post
Over the last month, I provided the website some of my best (polite) work. Versions of the several of the pieces I posted on the Advance website went on to become fairly popular with Medical Executive-Post’s audience.
https://healthcarefinancials.wordpress.com/?s=darrell+pruitt+dds
Creative Disagreements
Even though I was admittedly looking for a [polite] fight going into this adventure, I still thought there was a chance that information professionals, of all people, would be interested in an accurate history of HIM – including the perspective of a provider who is on the business end of their expensive and dangerous products. As incredible as it sounds, it turns out that some information professionals don’t want truth at all. Creative history is not beyond the ethics of this type of ambitious, mandate-hugging collection of entrepreneurs.
Many of you who should know better; still cite a widely discredited 2005 Rand study that estimates that $77 billion will be saved in healthcare if providers will just go ahead and purchase expensive IT products. It makes no difference to this crowd that the study – funded by healthcare IT interests – was transparently one sided in favor of those who purchased the results as a business investment.
Advance Editor Responds
Yesterday, shortly after submitting “Will Pawlenty drive dentistry out of Minnesota?” to the Advance website, I received the following email from Lisa A. Algeo, editor of Advance for Health Information Professionals (except dentists).
Hi Mr. Pruitt;
“I’m going to stop posting your comments, as they really aren’t relevant toward the article you’re posting on. Our audience does not consist of dentists.”
Sincerely,
Lisa A. Algeo
Editor
Assessment
It is my opinion that Lisa A. Algeo and Advance for Health Information Professionals are irrelevant. Now let’s see if I can make my opinion stick on Google, just like I did for another Advance contributor, Mark Rempe, vice president of Iron Mountain Health Information Services.
Reference: (See “Bad move, Mark Rempe”) http://community.pennwelldentalgroup.com/forum/topics/itching-to-start-something-in?page=1&commentId=2013420%3AComment%3A22893&x=1#2013420Comment22893
Or; just googlesearch his name – my comment will return to his first page soon. Information is the product and digitalization the tool. Not the other way around.
Conclusion
And so, your thoughts and comments on this Medical Executive-Post are appreciated. Was this predictable HIM behavior from Advance?
Note: Dr. Pruitt blogs at PenWell and others sites, where this post first appeared.
Speaker: If you need a moderator or speaker for an upcoming event, Dr. David E. Marcinko; MBA – Publisher-in-Chief of the Executive-Post – is available for seminar or speaking engagements. Contact: MarcinkoAdvisors@msn.com or Bio: www.stpub.com/pubs/authors/MARCINKO.htm
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Filed under: Ethics, Information Technology, Op-Editorials, Research & Development | Tagged: HIM, HIT, IT, Lisa Algeo |
The Leading Business Education Network for Doctors, Financial Advisors and Health Industry Consultants 
Dear Leaders of Advance for Health Information Professionals:
http://health-care-it.advanceweb.com/editorial/content/editorial.aspx?CC=86545&zz=0#AnchorPostComment
Now that I have you under my digital thumb, I should tell you that Medical Executive-Post picked up a version of my comment “Predictable Behavior…” that you quite understandably rejected yesterday.
Link: http://www.HealthcareFinancials.com
https://healthcarefinancials.wordpress.com/2009/01/21/predictable-him-behavior/
The Medical Executive-Post @ HealthcareFinancials.com is a unique website in the healthcare industry.
It is courageous. Dr. David Edward Marcinko, Publisher-in-Chief, embraces transparency in the business and finance of healthcare consulting – even if truth happens to be politically incorrect and very unpopular with stakeholders. But, one would expect that from one of the leading health economists.
Dr. Marcinko is also a fair person if you care to defend yourself, Advance.
As always, you are free to respond to my comments wherever you find them – just like everyone else is.
The difference is; I don’t think there is a single thing you can say, other than “We were stupid.” Yep. It’s an uphill climb from here.
This is not over. I’ll be watching what you post.
-D. Kellus Pruitt; DDS
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[Un] Predictable Results,
I read with astonishment the above post by Dr. Darrell K. Pruitt. As regular readers of this Medical Executive-Post know, Dr. Pruitt, a dentist from Ft. Worth Texas, is an avid blogger here and elsewhere. And, although we may not agree with him on every point, his arguments are cogent and practical for the grass-roots medical practitioner level.
Unlike me, perhaps, he is not a political wonk, ivory tower educator or academic theoretician. He is a medical practitioner who still works in the trenches.
Post Review
If true, as posted, I find the reaction of Lisa Algeo; Editor of http://www.Advanceweb.com, to be astonishing and demeaning. Here it is again, in review:
Hi Mr. Pruitt;
“I’m going to stop posting your comments, as they really aren’t relevant toward the article you’re posting on. Our audience does not consist of dentists.”
My Reaction as a Doctor and IT Advocate
In addition to being a doctor, health economist, speaker, former Professional Practice Management Corporation [PPMC] president, IT advocate and health 2.0 journalist – I wear several hats.
For example, I am the Founding Editor-in-Chief of the 1,200 pages, quarterly premium subscription-print institutional journal Healthcare Organizations: [Financial Management Strategies] http://www.HealthcareFinancials.com, as well as Editor of the Dictionary of Health Information Technology and Security http://www.HealthDictionarySeries.com, and two others.
Current and former memberships include the American Health Information Management Association (AHIMA) and the Healthcare Information and Management Systems Society (HIMSS); member and a beta-tester for the Microsoft Corporation (NASD/FINRA-MSFT), member of the Microsoft Professional Accountant’s Network (MPAN); member of the Microsoft Health User’s Group (MS-HUG) and the Sun Executive Boardroom program sponsored by CEO Jonathan Schwartz; and SUNSHINE [Solutions for Healthcare Information, Networking and Education [NASD/FINRA-JAVA].
I think therefore, I may be in a unique position to render a second opinion on the matter of Lisa Algeo’s response to Dr. Pruitt.
First, it seems incomprehensible for the editor of a newsmagazine that purports to be “the nation’s leading newsmagazine for HIM professionals”, and whose website is supposedly “supporting the healthcare community”, to opine thusly. One can only wonder: exactly for whom do these, so-called, HIM professionals labor; if not for dentists, doctors, nurses and those of us in the medical community?
Second, to address Dr. Pruitt, as Mr. Pruitt, is personally and intentionally demeaning, as dentists hold medical degrees [doctor of dental surgery (DDS) or doctor of medical dentistry (DMD)] and are rightly addressed as “Doctor.”
Yes, he is persistent and verbose, in his views. But, I believe the salutation “Mr.” was intentional, as Editor Algeo correctly identifies Pruitt as a dentist – in what I interpret as a dismissive tone.
Note to Lisa
Lisa, you were angry or frustrated at Darrell and lashed out because you didn’t agree with him. How sad! Or, let’s give you the benefit-of-doubt, “cause you had a bad day” [apologies to songwriter Daniel Powter].
Call to Action
Therefore, please allow me to suggest that those offended with the comments of Editor Algeo, write Lisa and her employer, and/or post your thoughts and opinions here; or elsewhere. On the other hand, if you believe us to be incorrect, please tell us same.
At the very least, we believe that Lisa Algeo owes Dr. Darrell K. Pruitt, not only a sincere apology, but a complete reassessment of her professional raison d’etre. You may contact her:
Lisa Algeo
Editor
lalgeo@advanceweb.com
Conclusion
And so, your thoughts and comments on this Medical Executive-Post are appreciated. Was Editor Algeo’s position [un] predictable behavior for a HIM professional – and her newsmagazine by extension – or not?
Are such folks “professionals”, at all? Please opine.
Fraternally,
Dr. David Edward Marcinko; MBA
Editor-in-Chief
Atlanta, GA
http://www.MedicalBusinessAdvisors.com
http://www.HealthcareFinancials.com
http://www.HealthDictionarySeries.com
http://www.CertifiedMedicalPlanner.com
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In Defense of Disobedience,
1. Markets are conversations.
2. Markets consist of human beings, not demographic sectors.
3. Conversations among human beings sound human. They are conducted in a human voice [The first three of 95 Theses from “the cluetrain manifesto,” by Locke, Weinberger, Searls & Levine, published in 1999].
http://www.cluetrain.com/book/index.html
I recognize that my writings are sometimes verbose, crude and unprofessional. And I also know that even though taunting and name-calling are against the traditional mores of publishing, bad behavior not unknown on a grassroots level – otherwise known as “the marketplace.”
In my defense, I am not vulgar and I am not anonymous. This is my voice. I suggest that if it offends anyone, skip-reading is wonderful.
Even though the Editor-in-Chief of Medical Executive-Post @ HealthcareFinancials.com, Dr. David Edward Marcinko, acknowledges that he and his staff do not always agree with what I write, he has time and again proven that he recognizes the importance of transparency in the healthcare marketplace – even if it occasionally appears crude beside traditional journalistic standards.
Today he posted a reply to my grassroots comment “[Un] Predictable HIM Behavior” that I posted on his website.
https://healthcarefinancials.wordpress.com/2009/01/21/predictable-him-behavior/
I am grateful to Dr. Marcinko and the staff of Medical Executive-Post for the support. I am fortunate.
I think Thesis number 26 explains Advance Editor Lisa Algeo’s traditional behavior: “Public Relations does not relate to the public. Companies are deeply afraid of their markets.”
-D. Kellus Pruitt; DDS
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