A True “Sea-Change”
By Dr. David Edward Marcinko; MBA, CMP™
Publisher-in-Chief
Does anyone recall a study several years ago by The MEDSTAT Group and JD Power and Associates, which surveyed nearly 30,000 physicians – participating in 150 healthcare plans and located in 22 different markets – nearly seven of ten physicians considered themselves “anti-managed care” with capitation accounts declining in nearly every HMO category.
Of course, dis-satisfaction with financial reimbursement was the leading factor back then; but 4 other major factors drive physician’s rating of health plans now, as listed below:
- Satisfaction with financial reimbursement
- Administration
- Policies impacting on care quality
- Support of clinical practice
- Limits on medical care
Nevertheless, HMOs had not been initially unresponsive to this managed care backlash.
For example, since 1998, managed care companies and their allies fought against restrictive new proposed regulations and spent more than $112,000 per lawmaker to lobby Congress.
This 60 million dollar outlay was four times the $14 million plus spent by medical organizations, trial lawyers ($1 million), unions ($1.4 million) and consumer groups ($8 million) to press for passage of the failed Patients Bill of Rights.
The $60 million dollar lobbying tab is also 50 percent higher than the $40 million dollars that tobacco interests spent to kill legislature to raise cigarette taxes to curb teenage smoking!
But, there have been some recent physician victories.
For example, the Independence Blue Cross (IBC) and the Pennsylvania Orthopedic Society agreed to settle a class action lawsuit about its payment policies, in July 2003, with payouts in 2004. Members of the class were to receive benefits worth an estimated $40 million, but more importantly, IBC was to disclose its standard fee schedules, changes applicable to provider’s specialty, and policies that may have effected reimbursement. IBC also replaced its independent procedure designation with Current Procedure Terminology’s (CPT’s) separate procedure designation, and was to process claims in accordance with established standards.
Finally, the insurance company will establish a formal resolution process for provider payments appeals.
Current and newly defunct IBC subsidiaries include QCC Insurance Company, Keystone Health Plan East, Amerihealth HMO, Amerihealth, Amerihealth HMO New Jersey, or Amerihealth New Jersey.
Can you report a victory to our readers, in your own case?
Is this a sea-change, or merely an isolated event?
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