Appreciating Normative Comparisons
[By Patricia A. Trites; MPA, CHBC, CPC, CHCC, CHCO ]
Deviation in medical billing can be detected through utilization data that insurance companies produce on all providers that submit a claim for payment of services.
Insurance companies track utilization through a variety of parameters, including CPT codes, ICD-9-CM, or number of referrals. Different programs utilize certain benchmarks to trigger a review.
Example
For example, a physician who sees patients in the office from 8:00 a.m. until 8:00 p.m., seven days a week and has the highest billing amounts in the region can be subjected to a review. This doctor’s activities would be scrutinized. The utilization review department would probably flag this doctor’s provider number and request more information on a sampling of his or her claims, based on the volume.
Utilization Review
Some utilization review activities may occur due to the type of services that a doctor may offer. For example, if a cardiologist should suddenly start billing for a large number of incision and drainages of abscesses, this might trigger a review, since that might not be a typical scope of service for this doctor in this locality. The same could be said for a pathologist, triggering a review due to the high volume of wound care or ulcer debridement.
Audit Trigger Thresholds Vary
Thresholds vary from locale to locale regarding what triggers an audit. There are consultants who have suggested querying the local carrier for provider specific information regarding utilization activity to compare against community performance. Some Carrier Advisory Committee (CAC) representatives have indicated that this may bring undesirable attention from the Medicare program and trigger an audit. Consult professional associations. and, if possible; local CAC representatives to obtain most current information in your area.
Conclusion
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Filed under: Health Insurance, Managed Care, Practice Management, Risk Management | Tagged: billing compliance, Carrier Advisory Committee, CPT codes, fraud and aubuse, ICD-9-CM, medical audit triggers, medical billing, medical utilization review, Medicare audits, Medicare Carrier Advisory Committee, Medicare compliance, Patricia Trites | 2 Comments »













