A Guide to Patient Loyalty

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A Multi-Factorial Visual Approach

Link: Chapter 15: I-Doctors I-Patients

Many factors are involved when a patient has a good experience at a hospital, clinic or medical practice. One huge component in patient loyalty and satisfaction is the billing process.

This infographic colorfully shows what factors to consider in gaining and keeping loyal patients.

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patient loyalty

Source:  www.connance.com and www.BusinessofMedicalPractice.com

Conclusion

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One Response

  1. Three new healthcare trends for 2013

    http://thehealthcareblog.com/blog/2012/12/25/through-a-scanner-darkly-three-health-care-trends-for-2013/

    Sure to enhance patient loyalty – or not?

    Jillian

    Like

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