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Consumers Union
[By Staff Reporters]
The nonprofit Consumers Union is launching a new hospital ratings service, adding to the growing competition to provide online consumer information about health care, as reported in the Wall Street Journal.
A Consumer Reports Publication
The effort, by the publisher of Consumer Reports magazine, is a gamble that the credibility of the magazine’s name and its no-advertising stance can translate into the field of health care.
Of course, it is no secret that doctors and other medical providers have objected to some evaluations proposed previously, by insurers and others,
Content and Functionality
The online hospital service will include about 3,000 facilities, and consumers will be able to view a graph showing how intensely each hospital treats patients, on a scale from zero for the most conservative, to 100 for the most aggressive.
Intensity of care is based on time spent in the hospital and the number of doctor visits, while the index reflects the hospital’s handling of nine serious conditions, including cancer and heart failure when it treats patients in the last two years of life.
Assessment
The new Consumer Reports online offering will also include a dollar figure that reflects an average out-of-pocket cost for doctor visits during the last two years of life, for the nine listed conditions, though that doesn’t match up to the charge for any particular service.
Link: http://www.consumerreports.org/health/home.htm
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Filed under: Career Development, Health Law & Policy, Managed Care, Quality Initiatives, Surveys and Voting | 3 Comments »
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