Tele-Health Utilization Stabilizes as Legislative Uncertainty Persists

Health Capital Consultants, LLC

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Five years after telehealth use surged 300-fold at the onset of the COVID-19 pandemic, virtual care has settled into a quieter but durable role in primary care delivery. New data from Epic Research, drawn from over 411 million primary care encounters, show that telehealth utilization has held steady at approximately 6% of visits since 2023 – a stabilization that suggests the modality has found its post-pandemic baseline. At the same time, Congress has once again extended Medicare telehealth flexibilities rather than making them permanent, this time through December 31, 2027.

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This Health Capital Topics article examines current telehealth utilization trends across specialties and patient populations, and the evolving legislative landscape governing Medicare reimbursement for virtual care. (Read more…) 

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