By Dr. David Edward Marcinko MBA MEd
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Can a physician medical provider charge an office cancellation fee?
According to the American Medical Association’s Code of Medical Ethics, physicians can charge fees for “missed appointments or appointments not cancelled in advance in keeping with the published policy of the practice”, and they should “clearly notify patients in advance of fees charge” (Opinion 11.3. 2) [28].
And so, if you miss a doctor’s appointment these days, you could get hit with a “no-show” fee of up to $150 — or more for some specialties.
Is it legal for an insurance company to charge a cancellation fee?
These practices are typically legal. They help businesses ensure they can recoup the lost revenue due to no-shows or last-minute cancellations.
Cancellation fees are permitted, but seldom collected absent unusual circumstances, such as a great deal of work having been provided.
QUESTION: As a doctor [MD, DO, DPM or DDS], do you charge an office cancellation fee? If so, how much is it?
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Filed under: "Doctors Only", Ask a Doctor, Ethics, Experts Invited, Funding Basics, Glossary Terms, Managed Care, Marcinko Associates, Risk Management | Tagged: AMA, cancellation fees, DDS, DO, DPM, Marcinko, MD, medical ethics, medical office, medical office cancellation fees, no show fees |














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