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New Deloitte Center for Health Solutions Survey
Staff Reporters
Nine out of 10 Americans are not completely satisfied with their health plans, according to “The Deloitte Center for Health Solutions 2008 Survey of Health Care Consumers.”
The Survey:
According to the survey of what more than 3,000 Americans thought about a variety of healthcare issues; these findings were reported:
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73 percent are interested in accessing information about quality or price from their health plans,
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78 percent would rather customize their insurance by selecting the benefits and features they value, rather than choose their plans from a few pre-packaged options,
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78 percent are interested in online access to medical records and test results,
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76 percent want e-mail communication with doctors,
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72 percent support online office visit scheduling, and
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46 percent would like a software program or web site [cloud computing] to create a personal health record.
Assessment
Tommy Thompson, senior advisor at Deloitte and former secretary of health and human services in the Bush Administration, said dissatisfaction with health plans should serve as a wake-up call for health insurers to offer more quality and transparency information; according to HealthLeaders Media, June 20, 2008
Conclusion
Is there a disparity-gap in this study between provider and patient opinions; or is it more accurate than not? Please comment?
Related Information Sources:
Practice Management: http://www.springerpub.com/prod.aspx?prod_id=23759
Physician Financial Planning: http://www.jbpub.com/catalog/0763745790
Medical Risk Management: http://www.jbpub.com/catalog/9780763733421
Healthcare Organizations: www.HealthcareFinancials.com
Health Administration Terms: www.HealthDictionarySeries.com
Physician Advisors: www.CertifiedMedicalPlanner.com
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Filed under: Health Insurance, Managed Care, Quality Initiatives, Surveys and Voting | Tagged: health plan satisfaction, healthcare consumer, patient satisfaction |
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