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Surgeon to Pay $5 Million for Restriction of Negative Reviews, Directing Fake Reviews
A Seattle plastic surgeon who illegally restricted patients from posting negative reviews about his practice and directed his staff to post fake positive reviews will pay $5 million for violating Washington state’s consumer protection law. According to a July 1 consent decree, Javad Sajan, MD, and his practice Allure Esthetic must pay $1.5 million in restitution to 21,000 patients and $3.5 million to the state for manipulation of patient ratings.
CITE: https://www.r2library.com/Resource
FTC: https://consumer.ftc.gov/consumer-alerts/2022/09/should-we-trust-online-reviews
The settlement resolves a federal lawsuit brought by Washington State Attorney General Bob Ferguson that accused the doctor of illegally suppressing patients’ negative reviews by “forcing” them to sign nondisclosure agreements (NDAs) before they received care. In an April decision, US District Judge Ricardo S. Martinez sided with the state, ruling that Allure Esthetic’s actions violated the federal Consumer Review Fairness Act (CRFA).
Source: Alicia Gallegos,MD Edge [7/10/24]
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Filed under: "Doctors Only", Career Development, Ethics, Experts Invited | Tagged: Alicia Gallegos, Allure Esthetic, CRFA, fake reviews, Javad Sajan, MD Edge, NDA, NDAs, negative reviews | Leave a comment »
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