Patient Survey of Retail Health Clinics

One-Third Lack a Family Doctor

[Staff Reporters]Hospital Access Management

According to results of an online survey of 4,937 US adults conducted by Harris Interactive® between May 2 and 6, 2008 for the Wall Street Journal Online’s Health Industry Edition, 30% of patients who used retail-based health clinics do not have a primary care provider.

Other findings include: 

  • The use of retail-based health clinics has remained consistent over the past few years, with seven percent of US household in 2005, five percent in 2007 and again seven percent in 2008, and;
  • US adults believe retail-based healthcare clinics can provide low-cost basic services to people who cannot afford care (78%) and to anyone when doctors’ offices are closed (81%).  

Assessment

Although an increasing number of participants said they were satisfied with staff qualifications; a narrowing majority were still worried about the qualifications (65%), and the potential that serious medical problems might not be accurately diagnosed (65%).

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5 Responses

  1. Retail Clinics

    Did you know that the Cleveland Clinic, a pioneer in the use of healthcare information technology, has entered into a clinical collaboration with MinuteClinic, the largest provider of retail healthcare in the country.

    Is this finally the “seal-of-approval” for this medical care delivery model?

    Jack

    Like

  2. Retail clinics are demonstrating their mettle during this swine flue epidemic. They unclog ERs and allow private pediatricians and internists to treat more severe situations. With almost 24/7 access, they are proving to be a real public health asset in this time of increased pandemic urgency.

    Liz

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  3. Hello Jack and Liz,

    A new study just reported that retail health clinics are about as good as a doctor’s office. Not only is care apparently cheaper, but in some cases, it was even better than ERs.

    http://www.msnbc.msn.com/id/32681973/ns/health-health_care

    James

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  4. Retail Growing

    Retail health clinics are poised for an uptick in 2012, according to a new report from research and consulting firm Merchant Medicine.

    And, after several years of rapid growth and then slow growth in 2009 and 2010, the number of retail clinics rose 11.2 percent to 1,355 in 2011, The New York Times’ Prescriptions blog reports.

    In comparison, retail clinics rose only 3 percent in 2010 and had flat growth in 2009.

    http://prescriptions.blogs.nytimes.com/2012/01/09/more-health-clinics-pop-up-inside-retailers/

    Dennis

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  5. Retail Medical Clinics Growing

    According to Aaron Carroll – our colleague over at the Incidental Economist.

    http://theincidentaleconomist.com/wordpress/quote-retail-clinic-use-continues-to-grow/

    Please comment.

    Hope Rachel Hetico RN MHA CMP™

    Like

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