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Filed under: Information Technology | Tagged: Health Insurance Exchanges, HIE's |
The Leading Business Education Network for Doctors, Financial Advisors and Health Industry Consultants 
Health Insurance Customer Satisfaction Index
The American Customer Satisfaction Index, based on 0 to 100 scale, for health insurance is as follows:
Company 2013 2014 % Change
Health Insurance 73 70 -4.1%
All Others 72 73 1%
UnitedHealth 70 72 3%
Blue Cross and Blue Shield 74 69 -7%
WellPoint 73 66 -10%
Aetna 69 65 -6%
Source: The American Customer Satisfaction Index
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Don’t want health insurance?
Too bad, they’re making you buy
Under the health law, employers with 100 or more full-time workers can enroll them in company coverage without their say so as long as the plan is affordable and adequate. That means the employee contribution is no more than 9.5 percent of the federal poverty guideline and the plan pays for at least 60 percent of covered medical expenses, on average.
Source: Kaiser Health News
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